It's hilarious to read what helpdesk staff has to cope with on a day to day basis; the web is full of those stories.
But it's even more hilarious to imagine how this may have looked like in the dark ages. No, not when DOS 5.0 came out -- I mean in the original dark ages:
[youtube=[www.youtube.com/watch](http://www.youtube.com/watch?v=eRjVeRbhtRU])
(via Basic Thinking)